Common Questions

How are services paid for?

At Artisan Caregivers we understand that in-home care can be costly. Your customized program will provide the specific services you need and every effort will be taken to provide these services with your budget in mind.

You will receive a detailed billing statement no less than two weeks before payment is due, and we accept payment by cash, check or credit card.

Do you accept Medicare or Long Term Care?

Due to the complex nature of maintaining compliance with state licensing and federal regulations, Medicare certified home health agencies do not provide in-home caregivers for non medical home care, other than an occasional bathing service. Your policy may list “home care”, or “personal care services” under the “home health care” benefits, and that can be misleading. The “home care” that it refers to pertains to nurse assistant visits under the supervision of a registered nurse of the home health agency while providing medical services.

Long Term Care policies may provide coverage. Every policy is different and may have requirements that need to be met before coverage is approved. Please contact your Long Term Care Insurance Company or your agent for an explanation of benefits. We will make every effort to assist you in this process.

What does Artisan Caregivers do?

At Artisan Caregivers we recognize that every individual’s needs are different. Our caregiving services are customized to your specific needs and preferences. Our goal is to provide caregiving services that are truly exceptional in every way.

For example, Artisan Caregivers caters to the Jewish community and we offer services geared around Jewish life. From preparing delicious kosher meal if desired, or driving you to synagogue services, Artisan Caregivers helps you participate as much or as little as you wish, all the while providing you with care and companionship. With Artisan Caregivers, you are never alone.

Who makes the choice for a senior caregiver?

The final word in choosing the caregiver is yours. As soon as we are called, we begin the process of gathering as much information about each client’s situation and determining their needs and preferences as possible. A personal interview will then be scheduled at your home to further assess and define your needs and preferences. Once requirements are clearly outlined and the level of care is determined we will provide you with a highly compatible caregiver, based on their experience, skills, personality, and location. Want to interview potential caregivers before they start? We are happy to arrange personal, or telephone interviews, whichever is most practical.

What Makes Artisan Caregivers a better Provider?

Artisan Caregivers is the ideal solution for individuals who want to maintain their independence by continuing to live in the comfort of their own home. Our in-home caregivers work with our patients to help them perform daily activities that may have become difficult and tiring. We provide a variety of services, including:

  • Bathing/Showering
  • Transportation to medical offices and companionship at all times
  • Shopping and errands
  • Reminders for medication
  • Supervision for mobility and fall prevention
  • Laundry, including personal and bed linens
  • Preparation and service of meals according to client’s needs and preferences
  • Light housekeeping, including dusting and vacuuming
  • Helping with correspondence to family and friends

We encourage easy, relaxing walks, social activities, and always provide friendship and support Artisan Caregivers understands that certain illnesses and afflictions affect seniors. Our caregivers are carefully screened and trained and they understand that communication with clients who have Alzheimer’s/Dementia, or hearing loss, while challenging, is an essential part of the service we provide. Our goal is to provide our clients with the best care and best service available for their needs.

What if I'm not happy with my assigned senior-caregiver?

We talk to you to review and redefine your needs and preferences. Then, we will provide you with another caregiver within 48 hours. We care about your comfort and that is why we focus on Caregiver/Client compatibility.

How is the cost of your senior home care services determined?

After our initial meeting and after defining what services will be needed, we develop a Customized Care Plan. This plan is tailored to your own specific needs. We will give you recommendations on exactly what kind of services could benefit you and the cost for providing you with those services.

How long would it take to receive service?

If care is needed immediately we can begin service based on our telephone assessment and provide an experienced, qualified and compatible caregiver. However, we will still conduct a personal interview in order to tailor and refine a caregiving plan that is geared exclusively to your needs.